Project Support and Delivery Engineer - Essex – £30k-£32k (6 month Fixed Term Contract)
Project Support and Delivery Engineer required to join busy IT support team in Essex.
In this exciting, hybrid, fast paced 2nd line and project support role you will be responsible for support and maintenance of a portfolio of applications and services used within this business. As a senior member of the team you will have a broad range of responsibilities including investigating and resolving issues and problems and you will ensure that applications are maintained at current supported levels. Alongside this, you will be supporting the Project Managers to implement projects and realise the benefits within. You will be responsible for pro-active problem management through the information system lifecycle and you will prioritise, document and determine root causes. You will also implement remedies to prevent future incidents and using your ITIL knowledge you will assist with the implementation of solutions and preventative measures.
To be considered you will bring strong experience in an Application Support role in a MS technology environment where you have been responsible for both reactive and proactive resolution of complex problems. You will have worked in an environment where you have contributed towards the successful delivery of projects. You will have an analytical and systematic approach to problem solving and will have a good knowledge and understanding of ICT concepts and architectures. You will also have knowledge of problem management and root cause analysis and will understand the principles and processes of implementing and delivering ICT services. Strong prioritisation and organisation skills are also required and you must possess good communication skills and the ability to work well with both technical and non technical stakeholders. People management/team leading skills are also desirable
· A Desktop Services/Application Support background (couple of years would be ideal)
· Experience with iOS/Android and Win 7-10, provision and configurations
· ITIL qualification is desirable
· O365, Exchange 2016 and previous
· Win 10 support and configuration
· Understanding of basic infrastructure and networks (such as TCP/IP, LAN and WAN) AD, GPO etc.
· Citrix/XenApp possibly although I’m doubtful they’ll touch on VDI issue the knowledge is good to have.
· Knowledge of Azure, SCCM, SCOM, Intune etc
Based in Essex, close to Colchester and easily commutable from Braintree and Chelmsford, this is a 6 month fixed term contract and the successful candidate can expect a salary of between £30k-£32k plus excellent pension, flexible working, subsidised canteen and free parking. If you have skills in application and project support then apply NOW.
If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.