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1st Line Support Engineer, Southampton

  • £20000 per annum
  • Southampton
  • Posted: 05/02/2019
  • Permanent
  • Job Ref: J690346

Job Details

1st Line Support Engineer (Office 365), Southampton

Award winning Southampton based software company is looking for more 1st line support engineers with experience of supporting office 365, email and Outlook (Exchange/Active Directory) to join their growing support team. 

In this role you will work closely with external customers and the rest of the Support and Product/Design teams to proactively reduce the reasons for customers needing to contact Support as well as handling Support queries in the most efficient and effective way and in line with KPIs. The Support Engineers will need to cover shifts between 0600 and 2300.

Essential skills and experience needed: 
• Experience in a first-line support role. 
• Office 365, email and Outlook (Exchange & Active Directory).
• Strong communication skills, written and oral.

In return you will be rewarded with a competitive salary, benefits package and an excellent working environment for a company undergoing a significant period of growth. 

If you think you have what it takes in this 1st line support role please send your CV immediately!

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.