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Salesforce Administrator


  • £35000 - £40000 per annum
  • United Kingdom
  • Posted: 10/06/2021
  • Permanent
  • Job Ref: 439102234

Job Details

Salesforce Administrator – Remote
 
Salesforce Administrator required on a permanent basis, working for a global leader in technical solutions who have business centres in multiple countries across the globe. As a Salesforce Administrator, you will be responsible for customer return data analysis and coordinating activities related to quality, failure analysis and product management. As a Salesforce Administrator, you can expect to receive the following remuneration package:

- Basic salary of up to £35k (Potential Flexibility for the right candidate)
- Annual Bonus of
- 25 Days Holiday + Bank Holidays
- Pension Scheme
- Health Insurance
- Group Income Protection
- The opportunity to work on a fully remote basis!

As a Salesforce Administrator, your day-to-day responsibilities will include but not limited to:

- Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, release management, troubleshooting, capacity & storage, and general systems maintenance
- Serve as primary point of contact for business around production and support issues
- Research and identify needs, goals, and business models by collaborating with end users, stakeholders, and support partners
- Test functionality of new implementations in Salesforce prior to releasing to business
- Review and assess current state to identify and recommend improvement opportunities
- Support the Salesforce developer to help design and maintain internal solutions and external system interface mechanisms
- Manage dashboards, reports, forms, templates, page layouts workflows and approvals, create and maintain custom objects, object relationships, formulas, standard and custom fields
- Challenge requests that do not align with Salesforce best practices and find alternative solutions
- Stay Current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed; including integrations with third party solutions
- Establish and implement best practices: system maintenance, security, improvements, data integrity, duplicates, backups, validation rules, custom workflows, and so on
- Design and create global Reports and Dashboards within SF in accordance with corporate goals
- Define, deliver and support functionality and configuration of the Salesforce.com platform
- Elicit, capture, and transform business requirements into functional system requirements
- Track user adoption and provide additional training where necessary
- Participate in design reviews and collaborative system integration planning activities

To apply for the Salesforce Administrator position, you must possess the following skills / experience:

- Salesforce ADM201 Admin Certification is a must
- Salesforce ADM301 and 401 Developer Certification is beneficial
- Historical, proven knowledge, and practical application of the Salesforce.com design, logic rules, and execution of Salesforce.com configuration changes (must have)
- Ability to analyse and recommend SF configuration changes to support enhancement requests
- Knowledge of project management practices and tools
- Ability to influence others to gain support and commitment for shared projects
- Excellent interpersonal and communication skills, verbal and written, for global audience
- Ability to understand and document requirements
- Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
- Knowledge of related applications, relational databases, and web technology
- Experience with data manipulation and analytics
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio

If you meet the criteria above and are interested in the Salesforce Administrator vacancy then please apply today for immediate consideration.

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.